Last thought for the night

How pleasant the simplest human interactions can be.  I was over at CVS tonight, picking up a few things to use my $5 off coupon.  It only cost me $95 to save the $5, but that's another story!  CVS has installed those dread check yourself out stations, which I loathe and are another cheap way stores have developed to get the customer to do more of the work and to reduce customer service even further (along the lines of McCaffrey's checkers being told to wait til the end to bag, counting on the customer, being eyed by hostile people in line behind him/her, to start bagging to move the process along).

I asked a salesperson if there was a human being checkout available, and she said she would do it for me, which was nice.  Then there was a screw up with my CVS card, and she had to cancel the whole transaction and start again, and she didn't kvetch or moan.  When I started to go through the doors at the end, the beeping alarm when off.  I turned to go back into the store, and she said "That's alright - you can go through."

I was in such a good mood after this.  She had been pleasant - not over-the-top friendly - but pleasant, and I had been pleasant, and it just felt so encouraging to have yet one more reminder of the potential people have to be nice.

It's late, I'm tired, and I was very, very sick earlier today, so I am not getting the feeling across.  But at least I have the rudiments down, and I can improve it later, I hope.